Guangzhou Huice Data Technology Co., Ltd (hereinafter collectively "Huice Data") is dedicated to developing and publishing social games for web and mobile devices. This Privacy Statement (hereinafter referred to as "this Statement") outlines how Guangzhou Huice Data Technology Co., Ltd (hereinafter referred to as "the Studio," "we," or "our") collects, stores, uses, discloses, or otherwise processes users' (hereinafter referred to as "users" or "you") personal information when using our products or services (including products such as our website https://www.wanlinginfo.com and games on our mobile platform, as well as any other Studio products or services published or linked to this Statement, hereinafter collectively "services"). Furthermore, this Statement describes your rights and choices regarding personal information.
Personal Information We Collect and How It Is Collected
When you interact with our services or use our services, we collect your personal information. Sometimes, when you interact with our services, we automatically collect your personal information (e.g., information about how you interact with our services); sometimes, when you use our services, we directly collect your personal information (e.g., information you provide when setting up your account or user profile). We may also collect your personal information from other sources and third parties, including other players.
Technical and Usage Information
When you access our services, we may use cookies and other similar technologies to collect the following information: (i) certain technical information about your mobile device or computer system, including IP address, mobile device ID (IDFA, Google Ads ID, or other identifier), and your operating system version; (ii) usage statistics about your interactions with the services, such as links, objects, products, and benefits you view, click, or otherwise interact with (also known as “clickstream data”). Our emails may also contain tracking pixels to identify whether and when you opened our emails, the number of times you read emails, and whether you clicked on any links in emails. When you use certain services, we create and assign a unique identifier similar to an account to your device. Additionally, in some cases, we may collect information related to your device, such as device name, device type, phone number, country, and any other information you choose to provide, such as username, role name, or email address. We may also infer your approximate geographic location based on your IP address.
Customer Support Information Collected or Provided
When you seek assistance from our customer support team, we collect and store the contact information you provide (typically your name and email address), information about your games or activities on the Service, and your username or ID number. We also store any communications you choose to share with us, along with the information contained therein.
Communication Preferences
We may collect information you choose to provide regarding your interests and communication preferences, such as when you subscribe to newsletters or alerts.
Surveys, User Research Projects, Contests, and Promotions
If you choose to participate in or complete any forms related to studio surveys, user research projects, contests (sweepstakes/lotteries), promotions, or similar activities, we will collect your contact information (such as your name, email address, phone number, address, and postal code) to facilitate your participation and communication, as well as any other information necessary for us to conduct the activities, including audio or video recordings, photos, and/or screenshots. For studio surveys and user research projects, we may also collect your comments, responses to certain research questions, prompts, or surveys, and other personal information, provided that such collection methods are consistent with the purpose of the studio survey or user research project.
Please note that your participation in any studio surveys, user research projects, contests (sweepstakes/lotteries), promotions, or similar activities is entirely voluntary.
How We Use Your Information
We will use the information collected through our services for the purposes described in this statement or for the purposes we disclose to you in relation to our services. For example, we may use your information to:
Create your service account and allow you access to our services;
Operate our services;
Improve our services;
Understand you and your preferences to enhance your experience and satisfaction with our services;
Respond to your comments and questions and provide customer service;
Provide and deliver the products and services you request;
Send you relevant information, including confirmations, invoices, technical notifications, updates, security alerts, and support and administrative information.
Information Security
We implement reasonable and appropriate technical measures. We will take necessary organizational measures to protect your personal information from accidental or unlawful destruction, loss, alteration, or damage. However, no security system is absolutely secure, and we cannot guarantee the absolute security of your personal information. Any transmission of your personal information is at your own risk.
Data Retention
We store data on servers in the United States or any other country where our studio and its affiliates, subsidiaries, agents, contractors, or service providers have facilities. We will retain your personal information until the end of the time necessary to provide you with the service, unless required by law or we accept your request to delete the information in accordance with applicable law. We will also retain and use your personal information as needed to fulfill our legal obligations, resolve disputes, and enforce our agreements. When we no longer need your personal information, we will delete, destroy, or anonymize it according to our regular procedures. If this is not possible, we will take security measures to protect your personal information and isolate it from any further processing until it is deleted or destroyed according to our regular procedures. If we anonymize your personal information, we may use it indefinitely without further notice to you.
Children's Privacy
This service is not intended for children. We do not knowingly collect children's personal information through this service, nor do we knowingly allow children to use our services. If we discover that we have unintentionally collected a child's personal information, we will delete that information. If you believe we may have collected a child's personal information, please contact us at [email protected].
Your Privacy Rights
Under applicable law, you, your legal representative, and/or your close relatives have certain legal rights regarding the personal information we hold about you. However, these rights are not absolute, and in some cases, we may be legally permitted to refuse your request. With certain exceptions, you have the right to:
Access and correction of your personal information: You can request access to your personal data held by us at any time. We may require you to provide certain information to verify your identity. If you find any information in your account to be inaccurate, incomplete, or outdated, please provide the necessary information so that we can correct it.
Delete or restrict access to your information: In certain circumstances, you can request the deletion or restriction of access to your personal data. To the extent permitted by applicable law, if your personal data is currently being used to provide services or for other legitimate purposes, we may delay or refuse your request. In such cases, if we are unable to fulfill your request, we will inform you of the reasons.
Transfer of your personal data: (also known as your data portability right). You have the right to receive your personal data from us in a structured, commonly used, and machine-readable format, and, where technically feasible, to transfer such data to another party of your choice. However, this right does not apply if the transfer would adversely affect the rights and freedoms of others.
Contact Us
For more information, you can contact our Data Protection Officer at [email protected]